Bowland Breaks

Terms and Conditions

BOWLAND BREAKS TERMS AND CONDITIONS

The following Terms and Conditions apply to all bookings made at this Holiday Let

Accommodation.

We kindly ask that you take a moment to read them prior to making a Booking.

In these Terms and Conditions the following definitions apply:

  1. Bowland Breaks Luxury Holiday Cottages

The contract for a short-term holiday rental will be between “Company” or “we” which means NRS Contracts Ltd (company no: 0435752) whose registered office is at HWR Accountants 410/414 Blackpool Road, Ashton on Ribble, Preston. PR2 2DX. And the person making the booking and all members of the holiday party (referred to as “you” , “your” or “hirer”) in the following booking conditions, the law of England and Wales will govern the contract. The contract of hire is not effective until we have received the deposit. The contract will be subject to these booking conditions and must be complied with. The party leader must be 18 years of age at the time of the booking and the booking form must list names, addresses and ages of your party.

 

2.Duration and Times of Lettings

You should not arrive before 4pm on the commencement date, and leave by 10am on the day of departure. Failure to do so will result in you being charged a further full day’s rental. You must not use the property except for the purpose of a holiday during the holiday period, and not for any other purpose or longer period. The agreement to stay in the property for the holiday period, does not create a relationship of Landlord and Tenant between the parties. You shall not be entitled to a new tenancy, or to any assured short hold or assured tenancy or any statutory protection under the

Housing Act 1988 or other statutory security of tenure now or at the end of the HolidayPeriod.

  1. Booking Procedure

Whilst we are prepared to consider requests for reservations of the properties, the

confirmation of a reservation shall not render us liable in the event that the property is unavailable for occupation during the period reserved and no contract will arise between us and you otherwise than in accordance with the following provisions of these terms.

Booking Form – Applies to direct bookings only .

All applications to book holidays in the property must be submitted by you to us. The

booking form must be fully completed by you and must be accompanied by payment of the booking fee/ deposit. The amount of the booking fee shall be as follows:

 

If the booking fee is submitted more than 30 days or more before the commencement of the requested holiday letting period – 30% of the full amount is payable in respect of the letting . If the booking fee is submitted is less than 56 days before the commencement of the requested holiday letting period –the full amount is payable in respect of the whole of the letting period. In the event we decline an application, the full amount of the booking fee will be refunded to you. In the event that an application is accepted, the booking fee will be retained by us and treated as a payment in account of the amount payable in respect of the letting.

Acceptance of an application

The contract between us and you for the letting of the property shall arise upon us giving written confirmation of acceptance of your application (which at our discretion may be dispatched by pre –paid post or electronically to any email address provided by you in the booking form) or upon us having obtained clear funds in respect of the application fee whichever is the later.

 

  1. Charges

a minimum length of stay, deposit, cancellation charge and other conditions may apply to certain rates, as specified. Price lists for room rates, additional items, such as pamper packages, welcome pack etc., are on display at relevant locations within the Accommodation and are available on request from the owner.

 

  1. Payment – Direct Bookings Only

an advanced payment of 30% is payable at the time of booking. The balance of the rent is due 56 days before your arrival date. Failure to pay Non-payment of the sum payable on the due date – 56 days before arrival date may be treated as a cancellation of your booking and we will be entitled to re-let the property without reference to the client.

 

  1. Cancellation Policy and No Shows

The Hirer is advised to arrange holiday insurance to give protection in the event that the Hirer is unable, for any reason, to take up the holiday accommodation at the agreed time. The Hirer should notify the Company NRS Contracts Ltd. of any cancellation by telephone immediately and confirm in writing within four days. The cancellation policy of Bowland Breaks Luxury Holiday Cottages is

 

Direct Bookings Only – A sixty (60) day notice is required for cancellation. Cancellations that are made more than

sixty (60) days prior to the arrival date will incur no penalty. Cancellations or changes that result in a shortened stay, that are made within 30 days of the arrival date, forfeit the full advance payment and reservation deposit.

All bookings –

Cancellation or early departure does not warrant any refund of rent.

Failure to pay the balance when due will result in us treating the booking as cancelled.

 

  1. Changes or Cancellation by the Company

Very occasionally we may need to cancel your Booking. In such circumstances you will be given a full refund, if payment has already been received. But we shall have no further liability to you arising out of such cancellation.

Changes to Bookings

We will consider any requests to change dates after confirmation has been issued. We reserve the right to charge an administration fee of £25 in the event a change of booking is made.

 

  1. Electrical Items / EV Charging/E bikes

We currently do not have the facility in the cottages for EV car charging, please note that using a domestic supply via an open window/door is strictly prohibited. The nearest EV charging points are Starbucks at Bluebell Way, JCT31A M6 or Tesco Clitheroe.

We cannot allow the charging of electric scooters or e-bike batteries in the cottages in any circumstances – given the recent cases of house fires.

Guest’s own electrical items: It is only to be expected that guests will bring

various small electrical items with them. However these have not been PAT tested and in event of causing a fire, our insurance may be invalid, and if so guests would be liable in full.

 

We have seen recent cases in the press of plugged in baby monitors and phone chargers left on beds causing fires and would expect guests to ensure that their own small personal electrical appliances are switched off and unplugged when guests are out of the cottage. Power hungry items such as portable air conditioning units or any form of room heating device may not be brought and used in the cottages in any circumstances without prior written consent and will incur an additional charge for electricity usage.

 

  1. Candles and Deep Fat Fryers

Candles and deep fat fryers are strictly forbidden in our cottages.

 

  1. Guest must not travel if they or any member of their group are unwell and showing signs of COVID-19 SYMPTOMS, If a guest is displaying symptoms of Covid-19 whilst staying in the cottage for a permitted reason they should inform the accommodation provider, immediately self-isolate where they are to minimize any risk of transmission, and request a test. If you are confirmed to have COVID-19 you should return home if you reasonably can. If a guest cannot reasonably return home (for example because you are not well enough to travel or do not have the means

to arrange transport) your circumstances should be discussed with an appropriate health care professional and if necessary, the local authority. Guests should follow government guidelines on dealing with possible or confirmed Coronavirus(Covid-19) infection.

 

In the event of this happening you will be liable to pay for all affected bookings as a result of your extended stay.

Our Coronavirus/Pandemic Booking Promise

We want to make sure your booking with Bowland Breaks Luxury Holiday Cottages is as

hassle-free and fair to all as it possibly can be. As an enhancement to our usual T&C’s we are adding some great flexibility to your booking. Should your stay be impacted be either a lockdown local to you, you test positive for Coronavirus, or any illness declared a pandemic from our National Government, we won’t

hold you to your stay and you will be able to move your deposit/payment in full to new dates within 12 months or we will issue you a full refund.

If you move your stay with us from low to high season (November to August for example),

we will

request the difference in cost from you as the cost to visit Bowland Breaks Luxury Holiday Cottages varies. We will need some simple confirmation like a screen shot of a self isolation notice and/ or positive test letter/email/text. Sorry if it sounds harsh to ask for evidence but you would be amazed how many people

developed symptoms when the weather forecast was poor! For all other events including generic illness or bereavement, our usual T&C’s will apply (see above) but we want you to be assured that the hassles of the recent pandemic won’t harm your stay at Bowland Breaks Luxury Holiday Cottages in anyway.

 

  1. Security/Breakages Deposit

For all cottages a security/breakages deposit (by cheque or debit/credit card authorisation) is

required to be held at the time of final payment. The security/breakages deposit for Bowland Breaks Luxury Holiday Cottages is £150 if you pay using a credit or debit card your card will automatically be pre-authorized for the security deposit.

 

The deposit is NOT applied toward the rent; however, it is fully refundable within 10 days of departure, provided the following provisions are met:

No damage is done to the property or its contents, beyond normal wear and tear.

No charges are incurred due to illegal activity, pets, or collection of rent or services rendered during the stay.

All debris, and rubbish are placed in rubbish bins, and soiled dishes are placed in the dishwasher and cleaned.

 

All keys are returned to the owner and the property is locked. Lost keys will be charged at £15 per key.

All charges accrued during the stay are paid for prior to departure.

No linens are lost or damaged

 

  1. Left behind belongings

We ask you to check everywhere before you lock up to ensure you have all your personal belongings. On occasion when asked we can post out left behind items subject to the postage cost plus an administrative fee of £15.

 

13- Hot Tub -the use of the hot tub is optional and extra charge and you need to request use at least 72 hours prior to your arrival. In the event of the hot tub not working due to mechanical breakage, we will refund up to £30 per day’s stay when not in use. The hot tub is for use by named guests staying in the cottage.

 

Please read the following information and sign the declaration. You will not be able to use the hot tub until this has been done.

 

To comply with best practices our staff will check the hot tub every 24 hours. Please vacate the hot tub if requested to allow our staff to test the water and add any necessary chemicals.

 

When the hot tub is cleaned and refilled, it can take some time to warm up, for that reason they can sometimes be too cool to use on our arrival day.

If it is necessary to clean the hot tub during your stay, it may also need time to reheat. We always aim to maximise the time in which you can use your hot-tub during your stay, but maintaining water quality for your safety is of paramount importance to us.

 

If, for any reason, the hot tub needs to be shut down, cleaned and refilled a minimum £150.00 additional charge will apply.

 

We reserve the right to withdraw the hot tub without a refund in the event of misuse.

 

  • Use of hot tub at your own risk
  • We are not responsible for your safety whilst you are using the hot tub.
  • You will be held responsible for any damage and cost involved will be invoiced.

 

General Guidance:

               

  • Our hot tubs are set at 37oC and we recommend that this temperature should not be exceeded.
  • Please use the Grey towels provided for use with the hot tub.
  • White towels must not be used; an additional cleaning charge may be applied if they are.
  • Please use the steps provided when entering the hot tub.
  • Please use the relevant seating positions in the hot tub.
  • Operating instructions are located next to the hot tub on the garage wall and also within the guest information file. Make sure that the hot tub is never fully switched off, as this will cause loss of heat and affect sanitation.
  • Take care when entering and leaving the hot tub as the decking areas can become slippery when wet. Please No running.
  • When not in use make sure the cover is on, secure and locked.
  • When entering the property please use the side door entrance and use the mat provided to wipe off excess water before entering the property.

 

Your Health & Wellbeing:

 

  • At 37oC you are advised to limit your time in the hot tub to a maximum of 15 minutes in each use. Exceeding this time can affect your inner organs and cause fever-like conditions.
  • Please shower with soap and water before using the hot tub, as this washes away many of the common skin bacteria and chemicals that will reduce the effectiveness and cleanliness of the hot tub.
  • Please do not use the hot tub if you have false tan it will discolour the water and the tub may have to be emptied and refilled.
  • People with skin, ear, genital or other body infections, open sores, or wounds should not use the hot tub due to the risk of spreading infection.
  • Pregnant women and persons with heart disease, diabetes, low or high blood pressure, or any serious illness should consult their doctor before using the hot tub.
  • Guests that have been unwell with sickness or diarrhoea within last 14 days should not enter the hot tub.
  • Children under 16 must be supervised by a suitable adult at all times.
  • Hot tubs are not recommended for use by children under the age of 16years.
  • Never use the hot tub alone
  • Excessive exposure to the hot tub can increase the risk of allergic reactions and skin complaints. If any allergic reaction occurs leave the hot tub and rinse off in the shower. Contact Nick or Hayley and stop anyone from using the hot tub until it has been checked.

 

Please Note:

 

  • Do not use the hot tub if you notice any deterioration or discolouration of the water. Contact Nick or Hayley immediately for a sanitation check.
  • Do not consume alcohol before or during hot tub use. The heat of the water speeds up the effects of alcohol and can cause sleepiness, dizziness and unconsciousness.
  • Do not use the hot tub while using narcotics or other medication that may cause sleepiness, drowsiness or raise/lower blood pressure.
  • Do not use the hot tub after a heavy meal or exercise as the water temperature can affect your heart rate.
  • Do not drink or immerse your head in the hot tub water. This increases the risk of infection and can heighten the dangers of drowning due to suction below the water line.
  • Do not eat food or smoke in the hot tub.
  • Do not bring glass near the hot tub as broken glass is a serious hazard. Melamine alternatives are in each lodge.
  • Do not use oils, soaps or any detergent in the water.
  • Do not jump into the water.
  • Do not exceed the maximum occupancy of your hot tub.(4)
  • Do not sit on the plastic lid, which covers the filter, or the hot tub cover.
  • Do not use any electrical appliances near/in the hot tub.
  • Do not use the hot tub if you have added water yourself, as the chemical balance will need to be reset

Due to the location of the hot tub the owners do not supervise. The hot tub guidance must be followed to ensure the rules are complied with.

 

I have read, understood and accept the above, a copy of the risk assessment is contained within our digital guidebook we ask that you kindly to read it and undertake to convey this information to other members of my party.

 

I further accept liability for any additional costs that may be applied.

 

Thank you for your cooperation and enjoy your hot tub!

 

Updated – July 2025